Delivery by SDEK courier service
Delivery is possible at the pick-up point or by courier.
Delivery is carried out by the SDEK courier service on the territory of the Russian Federation
- Delivery is carried out after agreeing on the day, time and contents of the order.
- This type of delivery does NOT provide for the possibility of a full or partial refusal of the order.
Delivery is carried out throughout Russia, including the following regions: Moscow, Northwestern Federal District, Oryol Region, Voskresensky District, Belgorod Region, Volokolamsky District, ZATO Voskhod Urban District, Bronnitsy Urban District, Dmitrovsky District, Ryazan Region, ZATO Vlasikha Urban District, Zaraysk Urban District, ZATO Krasnoznamensk Urban District, Yegoryevsk Urban District, Southern Federal District, Bryansk Region, ZATO Molodezhny Urban District, Chernogolovka, Kashira Urban District, Zvezdny Gorodok Urban District, Istra Urban District, Kolomensky Urban District, Khimki Urban District, Fryazino Urban District, Klin Urban District, Zhukovsky Urban District, Leninsky District, Orekhovo-Zuyevo Urban District, Krasnogorsk Urban District, Elektrostal Urban District, Lukhovitsy Urban District, Dubna Urban District, Lotoshinsky District, Vladimir Region, Likino-Dulyovo Urban District, Serpukhov Urban District, Mozhaisk District, Korolev Urban District, Lyubertsy Urban District, Ivanteyevka Urban District, Naro-Fominsky Urban District, Lytkarino Urban District, Mytishchi Urban District, Dolgoprudny Urban District, Odintsovo District, Pushchino Urban District, Noginsk District, Volga Federal District, Protvino Urban District, Zvenigorod Urban District, Lakes, Reutov Urban Okrug, Podolsk Urban Okrug, Smolensk Region, Lobnya Urban Okrug, Pavlovsky Posad Urban Okrug, Krasnoarmeysk Urban Okrug, Ramensky District, North Caucasian Federal District, Elektrogorsk Urban Okrug, Pushkinsky District, Dzerzhinsky Urban Okrug, Stupino Urban Okrug, Kotelniki Urban Okrug, Ruzsky Urban Okrug, Voronezh Region, Losino-Petrovsky Urban Okrug, Serebryanye Prudy Urban Okrug, Roshal Urban Okrug, Sergiev Posad District, Tambov Region, Solnechnogorsk District, Serpukhov District, Ural Federal District, Taldomsky District, Shatura Urban Okrug, Chekhov Urban Okrug, Shchyolkovsky District, Shakhovskaya Urban Okrug, Siberian Federal District, Ivanovo Region, Tver Region, Kaluga Region, Far Eastern Federal District, Kostroma Region, Tula region, Kursk region, Lipetsk region, Yaroslavl region, Balashikha urban district, Domodedovo urban district.
Delivery time
The delivery time is agreed with the Delivery Service manager, who will contact you immediately after the goods arrive at the delivery service warehouse.
ATTENTION! An incorrectly specified phone number, inaccurate or incomplete address may lead to additional delays! Please carefully check your personal data when registering and placing an order. The confidentiality of your registration data is guaranteed.
Delivery location
Delivery is carried out to the address specified when placing an order. If you need to deliver the goods to a different address, you must provide the address to the Delivery Service manager, who will contact you immediately after receiving the order.
Rules
Upon delivery, you will be given all the necessary documents for the purchase: sales receipt, cash receipt, and warranty card. When making a purchase for an organization, you will be given an invoice, as well as a consignment note, in which you must put the seal of your organization. The price indicated in the documents given to you by the courier is final, the courier does not have the right to adjust the price. The cost of delivery is highlighted in the purchase documents as a separate column.
ATTENTION! Please remember that you should check all technical parameters and consumer properties of the purchased goods with our manager before purchasing the goods. The duties of the Delivery Service employees do not include consultations and comments regarding the consumer properties of the goods. If you need to install the goods purchased in our store, you must inform our manager about this. When delivering the ordered goods to you, check the completeness of the delivered goods, the functionality of the goods, the compliance of the delivered goods with the description on our website, and also check the goods for mechanical damage. If you do not declare any claims regarding mechanical damage upon receipt of the goods, such claims will not be considered in the future. In case of questions, requests and claims, please contact us via feedback
Order processing
Every day on business days until 15:00, orders placed after 15:00 are processed on the next business day, orders received on Saturday, Sunday and holidays are processed on the next business day.
The order processing period and its transfer to the courier service is up to 3 business days.
Delivery to Belarus, Kazakhstan, Armenia and Kyrgyzstan
Orders to Belarus, Kazakhstan, Armenia and Kyrgyzstan are delivered by SDEK; The delivery cost is calculated in the order form automatically, according to the SDEK service rates.
Attention: delivery is carried out only on condition of 100% prepayment of the order. The service is not provided for jewelry, as well as products with precious stones, since, according to the legislation of the Russian Federation, they are not subject to sale and export abroad.
Payment
By bank card or SPB when placing an order
We accept payments by bank cards of the MIR, Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro or SPB payment systems. Payment by bank card or SPB is made directly when placing an order.
When paying by card (when entering the card details), you will be redirected to the bank's payment gateway. Connection to the payment gateway and transfer of information is carried out in a secure mode using the SSL encryption protocol.
If your bank supports the technology of secure online payments Verified By Visa or MasterCard SecureCode, you may also need to enter a special password to make a payment. This site supports 256-bit encryption.
Confidentiality of the personal information provided is ensured by the bank. The information entered will not be provided to third parties except in cases stipulated by the legislation of the Russian Federation. Payments by bank cards are carried out in strict accordance with the requirements of the payment systems MIR, Visa Int. and MasterCard Europe Sprl.